Security
How we separate, back up and monitor
Verifiable technical statements — without platitudes.
- Daily backup
- Restore test once a year
- Personal accounts with logging
Security at KDM Server means four concrete things. First: your systems run in their own virtual machines with their own network rules, separated from other customers. Second: data is written daily to a dedicated backup server, and once a year a restore test is carried out. Third: availability and deviations are tracked around the clock. Fourth: every administrative access runs through a personal account with logging. The servers stand in Germany.
Four pillars
What we do not claim
We are not certified to ISO 27001 and we do not operate our own data centre. Our servers stand in the Falkenstein data centre park; the operator is Hetzner Online GmbH, a certified company. We say this openly, because somebody else’s certificate helps nobody when you pin it to your own lapel.
Frequent questions
Who has access to our data?
Technically the administrators looking after your system, by name. Organisationally this is governed by the data processing agreement.
How do we learn about a security incident?
Without delay, with description, scope and measures; we keep the notification deadlines under GDPR and NIS2.
Is data encrypted?
In transit, always. Encryption at rest on request; we explain the consequences for recovery beforehand.
What happens to the data at the end of the contract?
A complete export, then deletion within the agreed period, with confirmation.
More technical questions?
We answer concretely — with configuration instead of platitudes.
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