KDMSERVER
Servers
Private AI
Solutions
Support
CataloguePricingOutlook: autonomous operationsAbout Book a call Log in
+49 (0) 3301 867 39 90 info@kdmserver.com Mon–Fri 09:00–18:00 (CET)

Language

AI operations

Monitoring that does not only alert — it repairs

Incident detected, ticket opened, standard action carried out, human informed. Around the clock, from €49 per server and month.

  • List of permitted actions in the contract
  • Critical incidents always go to a human
  • Monthly report

AI operations is an operating layer that watches your systems around the clock and responds to incidents itself. Monitoring detects the deviation, an agent diagnoses it, opens a ticket and carries out a standard action permitted in writing beforehand — restarting a service or rotating logs, for example. The agent then verifies whether the incident is gone and documents everything. Critical incidents always go to a human. There are three levels: watch, act, run.

Why “alerting faster” is not enough

Most night-time incidents are not mysteries but repetitions: a service hangs, a disk fills up, a certificate expires. They do not need analysis, they need an action — immediately. That is exactly what the agreed list of permitted interventions is for.

Three levels

LevelWhat the agent doesPrice per server
Watchmonitors, opens tickets, notifies, produces the monthly reportfrom €49/month
Actin addition: carries out permitted standard actions at once; at night our technical support respondsfrom €129/month
Runin addition: runs operations, plans capacity, proposes changes for approvalfrom €249/month

What the agent is allowed to do

The list is part of the contract; you can read it and change it.

  • Restart a service
  • Rotate and archive logs
  • Delete temporary files from a fixed list
  • Renew a certificate
  • Extend a disk within the agreed limit
  • Clear a queue
  • Start an out-of-schedule backup
What the agent never does: delete data · change configuration permanently · touch user permissions · shut systems down · trigger costs. A critical incident is never handled without a human.

What you receive every month

A report with three numbers: how often something deviated from the norm, what share was resolved automatically, how available the systems were. Plus the list of actions carried out.

Frequent questions

What if the agent gets it wrong?

Every action is traceable and limited to standard interventions; actions that risk data are not on the list. The agent checks the state before acting and the result afterwards.

Does the AI see our data?

No. It works with operational metrics — load, logs, service state. The contents of your applications are not part of monitoring.

Does this replace our service provider?

For the night-time routine, yes. Planning, changes and root-cause analysis stay with humans, deliberately.

Does it run on our own servers?

Yes, provided we have access. The details are settled during the inventory.

Work out the level

Tell us how many servers you have and what is critical at night. We propose the level and show the list of actions.

Book a call

Related services

from 4 900 € one-off

On-premise AI server

Ready machine with a local model — your documents stay inside